“Yo, I’ll Tell You What I Want, What I Really, Really Want …”
01 Dec 2021
Location: 1-2.00 PM UK Time | Virtual Event (ZOOM) Members: FREE - Book by 01 Dec Non Members: Register in Menu Above & Attend FREE of Charge - Book by 01 Dec
Highlights
Being a lawyer in private practice takes a lot of skill and hard work. We all studied hard, we trained hard and now we work hard. We strive to achieve high standards of legal skill, matter strategy and team management. And at the heart of everything we do is our clients. Clients come to us every day with different issues and requests. No client is identical to another – they all have slightly different outlooks, motivations, objectives and budgets. Two things that they all have in common is that they all want a legal service that meets their needs and they all have a lot of law firms to choose from. How do you ensure that you are (and you stay) the chosen one?
Join us for a practical and interactive session where our panel will provide their insights on what clients want (and what they don't want) from their legal service providers.
Partner
Stephenson Harwood
Donna has experience in a broad range of commercial disputes with a particular focus on banking, investment and finance disputes.
She has considerable experience of advising on complex, high value disputes often with an international element. Donna acts regularly both for and against banks and other financial institutions and is well versed in both High Court litigation and international arbitration.
Stephenson Harwood
Senior Associate
Stephenson Harwood
Jo has acted on a wide range of disputes for corporates, airlines, financial institutions, and professional service providers, including auditors and accountancy firms. She has also worked as in house legal counsel for a major UK airline and bank.
Jo has had experience of both High Court litigation and international arbitration before the International Chamber of Commerce, London Court of International Arbitration and Stockholm Chamber of Commerce. She has advised clients on a broad range of disputes ranging from enforcement action to breach of contract and debt recovery claims. Jo also has experience of alternative dispute resolution procedures, including mediation as well.
“I was impressed with Jo’s quality of work and her ability to pick up all the key points, in a complex matter, quickly. Jo is also a joy to work with and wins over, with consummate ease, one’s trust that she has everything under control. Jo is an asset to Stephenson Harwood and she has a very bright future ahead of her.”
Stephenson Harwood
Head of Legal
Principality Building Society
Principality Building Society
Executive Vice President – Legal
Yes Bank
Yes Bank
Group General Counsel
WorldRemit
WorldRemit
Managing Legal Counsel, HPC Construction
EDF Energy
EDF Energy
Agenda
Speakers:
Donna Newman - Partner - Stephenson Harwood
Jo Jones - Senior Associate - Stephenson Harwood
- What are clients' main priorities when seeking legal services?
- What do clients really want from their lawyers?
- What do clients tend to find annoying/irritating?
- What are the key areas where every law firm can improve?
- When do clients experience that “Wow” factor with legal services?
- What would make a client stop using a law firm?
Donna Newman - Partner - Stephenson Harwood
Jo Jones - Senior Associate - Stephenson Harwood
Emily Morton - Head of Legal - Principality Building Society
Soumya Banerjee - Executive Vice President – Legal - Yes Bank
Lara Oyesanya - Group General Counsel - WorldRemit
Paul Merrett - Managing Legal Counsel, HPC Construction - EDF Energy
Partnership
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We can provide bespoke value adding partnerships. We will work in partnership with you to develop a bespoke marketing solution to meet your objectives across varying events and thought leadership content. We will ensure that you gain value through the right medium, focused on your desired audience, with a true partnership that delivers value to your marketing needs. Want to know more?
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Contact Us
If you are interested in this event and would like some more information before making your decision to attend please contact Anita on or email anita@thoughtleaders4.com